In order to support hectic tourist seasons and gain speed, Sidetours employed CAPSiDE to design and implement a high-performance infrastructure on the Cloud.

Please tell us if you’d like to speak to this company about their Cloud journey with CAPSiDE

About Sidetours

Sidetours, a company based in Mallorca, has been in the tourism industry for over 40 years. In addition to the traditional service of tour operations, much of Sidetours’ business is aimed at the B2B sector.

Here, Sidetours acts as a recognised player in the mediation of hotel reservations through their own B2B SideRes and XML tools, that allow the agile localisation of products and subjects.

Linked to the tourism sector, the business for Sidetours consequently follows the same seasons. Therefore the peak load a platform receives can be very high, as much as 10 times normal consumption.

Several years ago, Sidetours was based on a traditional hosting platform that would not meet the demands of tourism’s extremely high and low seasons. The inflexibility of the technical and financial scaling processes previously offered made it impossible to generate proper sizing of resources at all times.

Sidetours - CAPSiDE, architects of the digital society

The Challenge: gaining speed

In the B2B business, great B2C portals use the services of Sidetours for large searches for the availability of hotels. For the company, it is essential to return the results in the shortest time possible. If the platform takes too long to respond or times out and there is no response at all, that B2C portal is disabled and the company could pass the service and the sell to competitors.

Speedy return responses allow Sidetours to be eligible for a portion of the searches to become real reserves, and then their earnings materialise.

The ability to accommodate large amounts of simultaneous searches, regardless of the time of year, is a great challenge for the company and the main reason why their services may or may not generate income.

The Solution

The Cloud solution has allowed us to adjust to the seasonality of our business, supporting demand peaks at all times and increasing flexibility in the required IT costs, resulting in increased productivity and competitiveness.

Francisco Peñalver, IT Manager, Sidetours

After discussions over possible alternatives in the market, CAPSiDE recommended Sidetours migrating their infrastructure to Amazon Web Services. On AWS, the benefits of the Cloud range from:

The migration to AWS was designed and developed by CAPSiDE. The team at CAPSiDE employed an innovative service that enables auto-scaling reading replica database, depending on the load that is received. As more load is received, more servers are created and underutilised servers are automatically destroyed to reduce its costs.

This system offers complete resilience and frees Sidetours from worries of responsiveness. Instead, they are able to focus on application improvements, like optimising the queries of the database. Thanks to CAPSiDE’s maintenance and continuous operation on the platform, trends in the business of Sidetours can be appropriately managed. Now, the performance of the company application’s can meet its growth plans with full guarantees and may well gain speed over its competitors.

TAGS: amazon web services, cloud brokerage, cloud migration, performance

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